Privacy Policy
Last updated: January 2025
Introduction
LCCM Asia Sdn. Bhd. ("LCCM Asia", "we", "us", or "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or engage with our services.
Personal Data We Collect
We may collect the following types of personal data:
- Contact information: name, email address, phone number, company name
- Professional information: job title, industry, company size
- Inquiry details: your goals, timeline, and specific requirements
- Technical data: IP address, browser type, device information (collected automatically)
- Usage data: pages visited, time spent on site, interactions with content
Purpose of Collection
We collect and process your personal data for the following purposes:
- To respond to your inquiries and provide information about our services
- To route your inquiry to the appropriate business unit (LCCM Academy or LCCM Digital)
- To communicate with you about our services, updates, and relevant content
- To improve our website and services based on usage patterns
- To comply with legal obligations and protect our legitimate interests
Consent
By submitting your personal data through our contact form or other means, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawal of consent may affect our ability to provide certain services to you.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will securely delete or anonymise it.
Inquiry data is typically retained for 24 months from the date of last contact. If you become a client, your data will be retained in accordance with our client data retention policies.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Disclosure to Third Parties
We may share your personal data with:
- Our business units (LCCM Academy and LCCM Digital) to respond to your inquiry
- Service providers who assist us in operating our website and services
- Professional advisers such as lawyers and accountants when necessary
- Government authorities when required by law
We do not sell your personal data to third parties.
Your Rights
Under the PDPA, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate personal data
- Withdraw consent for processing of your personal data
- Request deletion of your personal data (subject to legal requirements)
To exercise these rights, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
LCCM Asia Sdn. Bhd.
Email: [email protected]
Kuala Lumpur, Malaysia